Shipping
We are NOT liable for ANY import tax, custom fee or customs delay. If the parcel is return back to us due to the buyer’s refusal to pay the above fees, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost. Buyer can not cancel the order or request refund based on the above reasons.
We will try our best to help our buyers to minimize the risk of paying the taxes. As our experience, 90% can reach to the buyer without paying any taxes, such as stating the item as sample or gift, but you still find the price is lower than standard even you are chosen to pay the customs!
Return and Warranty
- All items are well-packed, brand new, never used, not refurbished.
- All sales are final unless the item is found to be defective within 14 days since you receive the item. If that is the case, the item will be replaced or
money refunded at the discretion of the seller.
- Buyer must provide photoes or video and other evidence to seller if the item is found to be defective.
- We offer 30 Days Guarantee. If you find the goods not as described or not work, please offer the seller with evidence, we will refund your money upon receipt of the returned item. Please note, refund on this item is subject to a 10% re-stocking fee, and buyer is responsible for return postage. Please understand that shipping and handling fee is not refundable. It’s not negotiable.
- For all returns buyer need to pay for the return shipping, while we will pay for sending you a replaced item.
- All returns must have prior authorization. Please note we will not accept any returns that have not been authorized by us. Please contact us before you return the item.
We are NOT liable for ANY import tax, custom fee or customs delay. If the parcel is return back to us due to the buyer’s refusal to pay the above fees, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost. Buyer can not cancel the order or request refund based on the above reasons.
We will try our best to help our buyers to minimize the risk of paying the taxes. As our experience, 90% can reach to the buyer without paying any taxes, such as stating the item as sample or gift, but you still find the price is lower than standard even you are chosen to pay the customs!
Return and Warranty
- All items are well-packed, brand new, never used, not refurbished.
- All sales are final unless the item is found to be defective within 14 days since you receive the item. If that is the case, the item will be replaced or
money refunded at the discretion of the seller.
- Buyer must provide photoes or video and other evidence to seller if the item is found to be defective.
- We offer 30 Days Guarantee. If you find the goods not as described or not work, please offer the seller with evidence, we will refund your money upon receipt of the returned item. Please note, refund on this item is subject to a 10% re-stocking fee, and buyer is responsible for return postage. Please understand that shipping and handling fee is not refundable. It’s not negotiable.
- For all returns buyer need to pay for the return shipping, while we will pay for sending you a replaced item.
- All returns must have prior authorization. Please note we will not accept any returns that have not been authorized by us. Please contact us before you return the item.